Mr. Abhaya Naik is a man with a mission to transform Customer Service Business to Measurable, Sustainable, Scalable & Profitable. He is highly experienced customer service leader and consultant with rich industry experience of about 30 years in different industries with proven track record of formulating and implementing various breakthrough strategies. He has done Automobile Engineering and Masters in Business Administrations. Worked in the Organization like Kirloskar Oil Engines Limited, Atul Auto Ltd & Bajaj Auto Ltd, Pune. A visiting Ex-faculty in Kirloskar Institute of Advance Management Studies, Pune for B2B and Service Marketing.